2016 Harley-davidson XL1200T Electrical System Problems, Complaints and Defects, Recalls and Failures

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2016 Harley-davidson XL1200T Electrical System Problems, Complaints and Defects

 Issue ID1386270
 Internal NHTSA #11000445
 ManufacurerHarley-Davidson Motor Company
 BrandHARLEY-DAVIDSON
 ModelXL1200T
 Model Year2016
 File date10/06/17
 ComponentELECTRICAL SYSTEM
Product type codeVEHICLE
 Description of the problemWhile in a group ride in staggered format on the 15s freeway on saturday, june 10th at approx. 8:20 am, in the rain, i was cornering on the transition ramp to the 163s and let hand off throttle, but engine accelerated without throttle input to 4000 rpms. I waved back other riders, pulled the clutch in and applied brakes until i could get to the side of the freeway safely, all while engine remained at 4000 rpms. Please see attached witness statement . After the incident, my motorcycle was towed to the shop for repair. I have enclosed the most recent work ticket #974874 for your review. I was informed by the harley service technician they were unable to duplicate the situation and no error codes were present. Please note the mileage in and mileage out recorded on this work ticket. According to this ticket, the service technician assigned rode my motorcycle exactly 4 miles to attempt to duplicate a serious throttle issue. That is, to me, a complete lack of effort to diagnose a throttle issue and complete disregard for a customer's safety. This 2016 sportster was offered to me as a ? Collateral exchange? On september 23, 2016, to replace a 2015 xl1200t superlow sportster (vin [xxx]) i purchased june 15, 2015, after a significant history of electrical and wiring issues, and random engine acceleration without throttle input with approx. 8k miles on the odometer. Multiple technicians couldn't recreate the situation or repair the issue on the 2015 sportster. Now, i'm having the very same issue with another sportster with approx. 9,650 miles on the odometer. While this 2016 xlt1200 is still under warranty, i believe there is a serious design flaw in the electronic system with these sportsters. Given my previous history with this same issue, i have escalated this complaint directly to the manufacturer for resolution. The complaint number is 3098584. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure9560
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateESCONDIDO, CA
VIN pattern 1HD1LL331GCXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train typeRWD
Transmission type
 Vehicle speed70
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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