2015 Harley-davidson XG500 Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

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2015 Harley-davidson XG500 Vehicle Speed Control Problems, Complaints and Defects

 Issue ID1384016
 Internal NHTSA #10994411
 ManufacurerHarley-Davidson Motor Company
 BrandHARLEY-DAVIDSON
 ModelXG500
 Model Year2015
 File date24/04/16
 ComponentVEHICLE SPEED CONTROL
Product type codeVEHICLE
 Description of the problemFirst accident was at a traffic light intersection, with low fuel, but no fuel light yet. Accelerating on slight uphill left turn, from stop at light. Went from 1st to 2nd, was leaving the curve when i hit a pot hole. The bike lagged slightly, then accelerated suddenly i was unable to avoid hitting the curb and crashed. Being a new rider i assumed that the pot hole had caused me to roll on the throttle, which is very responsive, and put this incident down to rider error. It was a sanctioned club ride, so reports were filed with the dealership. The bike spent about 4 months at harley davidson of baltimore service department, for what was mostly cosmetic damage, and i was paying cash for repairs, so there is no explanation for why it took so long to repair, but they asked me multiple times how, or why i thought the accident happened. They never mentioned anything to me about the unexpected acceleration issues with this bike, but in hindsight i believe they knew from the questions they asked. The bike also had a speed wobble at highway speeds prior to this incident which was witnessed by others, directly prior to the accident, that they said would not be covered by warranty because of the accident, even though i reported it to them before the ride, and was scheduled to leave the bike with them afterwards to investigate; this disappeared, after the months in service department, they said they could not replicate it. A few months later i went out for a ride with a friend, i was making an uphill right hand turn out of a parking lot driveway, with full tank of gas, when the bike hesitated and then suddenly went to full acceleration, again i hit the curb and came off. The second time i realized the issue was with the bike and began investigating and found that others were experiencing the same problem.
 Vehicle Mileage at Failure50
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateTOWSON, MD
VIN pattern 1HD4NBB1XFCXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons1
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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