2015 Harley-davidson XG500 Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

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2015 Harley-davidson XG500 Fuel Propulsion System Problems, Complaints and Defects

 Issue ID1197222
 Internal NHTSA #10732410
 ManufacurerHarley-Davidson Motor Company
 BrandHARLEY-DAVIDSON
 ModelXG500
 Model Year2015
 File date18/06/15
 ComponentFUEL/PROPULSION SYSTEM
Product type codeVEHICLE
 Description of the problemLike many others, since day 1 my harley street 500 has been experiencing a "lag and leap" issue. The first day i had my bike i experienced an issue where when starting from a stop, or making a turn at low speeds, the bike would stall like it was out of gas, and then suddenly accelerate again, almost throwing me off the back of the bike. I brought my bike to the dealer, they told me i was low on gas, filled me up and sent me along my way. However, the issue has continued to happen every single time (it is 100% reproducible) the bike travels for roughly 100 miles after filling (3. 5 gallon tank with advertised ~60mpg). When i fill up (the only remedy to the issue), i can usually never get more than 2 gallons in. Leaving 1. 5 gallons of unused gas in the tank. There are many others experiencing this issue with the exact same symptoms, and it is reproducible. So far, my dealer has said they have no known issues with the bike, and the response from harley seems to be mixed as to what they will do about it, or even acknowledge if there is an issue. Note: the fuel light also never comes on, probably because there is over 1 gallon of gas in the tank at all times. This issue is incredibly frustrating not only because it essentially reduces the range of the bike because the only fix is to keep it filled above a certain level, but it is very unsafe. I have had this happen to me on at least 5 separate incidents, and usually its when pulling out into traffic. I have been lucky to not fall off the bike due to the sudden deceleration and acceleration, and to not cause a major traffic accident due to coming to a sudden stop in traffic.
 Vehicle Mileage at Failure
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateSTANDISH, ME
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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