| Issue ID | 1389741 |
| Internal NHTSA # | 11003427 |
| Manufacurer | Harley-Davidson Motor Company |
| Brand | HARLEY-DAVIDSON |
| Model | FLHXS |
| Model Year | 2017 |
| File date | 06/06/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Tooka new 2017 street glide special bike in for 1k service and i was told the left rear shock was leaking and it would be aval. In a couple of days. So i had to ride it 25 miles to my home. Several day later i called and spoke w/ chip the service advisor and he stated that is was still on had not come in. Called this morning now i being told 10 july. I asked to see if they could get it sooner. Because i have a road trip on the 12 july and the monies are nonrefundable. I should not have to wait a week or more for parts for a brand new motorcycle. |
| Vehicle Mileage at Failure | 1340 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | APOPKA, FL |
| VIN pattern | 1HD1KRC12HBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |