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2014 Harley-davidson FLHXS Unknown Or Other Problems, Complaints and Defects

Issue ID	1473909
Internal NHTSA #	11101456
Manufacurer	Harley-Davidson Motor Company
Brand	HARLEY-DAVIDSON
Model	FLHXS
Model Year	2014
File date	11/06/18
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	Purchased our 2014 street glide special on april 21, 2018. On june 11, 2018 the pins holding the right saddlebag failed causing the saddlebag to fall off. (we always check before a ride!), luckily no one was injured. We were doing about 55 mph on a mountain hwy going uphill and on a slight left turn. The dealership informed us there was a recall on the pins in 2015 and that ours had been replaced in 2017. So, not even a year later the same issue is happening with the recalled replacement pins? Dealership will not replace our saddlebags. Because it's a special they are asking over $600 to replace the bag. We've only had the bike 7 weeks.
Vehicle Mileage at Failure	8100
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	WEST CARTHAGE, NY
VIN pattern	1HD1KRM13EBXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

ZN661AUG7NX385817 WP0CB2A85FS130179 VCF1EBE27PG008786 3GCUKSEC5JG336704 1N4AL3AP3DC296585 LJD5AA1D1T0209745 MMSDZC63S00110423 2T2ZK1BA2EC137771 4JGBB5GBXBA641916 WBAFH62080L870139 5N1AN0NW4AC511810 KNDJ23AU5L7103654

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2014 Harley-davidson FLHXS Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2014 Harley-davidson FLHXS Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?