| Issue ID | 1303189 |
| Internal NHTSA # | 10891411 |
| Manufacurer | Harley-Davidson Motor Company |
| Brand | HARLEY-DAVIDSON |
| Model | FLHXS |
| Model Year | 2014 |
| File date | 01/07/16 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | 2014 harley davidson street glide. Consumer writes in regards to factory installation of boom box 6. 5 infotainment/ the "repeat" function of the navigation system problems. *smd the consumer stated he downloaded the most recent software version of the infotainment system. After riding, and using the navigation system with the new software, it was soon discovered that it was not functioning as it was designed. The repeat function of the navigation system no longer worked. The repeat function enabled the rider to re-hear a voice prompt from the navigation system. Once the voice prompt was commanded, the user could depress the repeat in the upper right of the display to hear the given command again. Customer support acknowledged they were getting calls regarding the same problem. The consumer was informed he would have to wait until the new model year for any new software changes. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | BRADLEY, ME |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/08/13 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |