2004 Harley Davidson SOFTAIL Suspension Front Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Harley Davidson SOFTAIL 2004 suspension front. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Harley Davidson SOFTAIL 2004 suspension front and complaints other owners have filed.
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2004 Harley Davidson SOFTAIL Suspension Front Problems, Complaints and Defects

 Issue ID550005
 Internal NHTSA #10128165
 ManufacurerHARLEY-DAVIDSON MOTOR COMPANY
 BrandHARLEY DAVIDSON
 ModelSOFTAIL
 Model Year2004
 File date06/07/05
 ComponentSUSPENSION:FRONT
Product type codeVEHICLE
 Description of the problemAfter 500 miles, wobble was discovered in handlebars between 38 to 42 miles per hour. Taken to dealer was told it was trait on model. Called harley, they told me to take it to another dealer of my choice. Took back to dealer where purchase was made. They adjusted steering head bearings. Problem solve. After another 500 miles, same situation occurred. Wobble in front end between 38 to 42 miles per hours. Took bike back to dealer, adjusted steering head bearings and greased front end. Problem solved. After 1,000 miles, wobble come back in handler bars between, 38 to 42 miles per hour. Took back to the dealer. Dealer said there was nothing wrong with bike. That was the trait of heritage softail. They rode a new bike and it done the same thing. The bike is safe to ride and there is nothing wrong with it. Called harley and they said the dealer said there was nothing wrong with the bike. I told harley they had fixed the bike on two previous attempts. Harley said someone would call me back within 30 minutes. I called general manager at the dealership and he said that he would do everything possible to fix the bike. This is the fourth attempt to correct the wobble in the front end.
 Vehicle Mileage at Failure500
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateDALLAS, GA
VIN pattern 1HD1BJY174YXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase06/06/04
Was original owner?Y
Anti-lock brakesN
Cruise controlY
Number of cylinders2
Drive train typeRWD
Transmission typeMAN
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameHARLEY DAVIDSON OF CLAYTON COUNTY
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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