| Issue ID | 1626306 |
| Internal NHTSA # | 11288733 |
| Manufacurer | Forest River, Inc. |
| Brand | FOREST RIVER |
| Model | XLR TOYHAULER |
| Model Year | 2018 |
| File date | 31/10/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | As per nhtsa campaign #18e050 the awning on the rv trailer may extend while trailer is in motion. The awning manufacturer lci is aware of this recall by did not inform my dealer about the recall. I tried to have the control module replaced through the dealer but they did not perform the replacement of the defective module. I then tried to have the module replaced by lci and they required me to go through a 3rd party service provider to have the module replaced. The 3rd party service could not perform the replacement at a convenient time and insists that i deliver my rv to their place of business for an unspecified time period. The module is a plug in device that requires less than 5 minutes to replace and requiring me to take my trailer out of storage and allow them to keep it for an unspecified time period is unacceptable. The original dealer had my trailer for over 3 months and did not perform the replacement. I had to cancel vacations due to the 1st service attempt and i will not jeopardize the loss of use for a second time. Please provide me with the basis for lci's demand that i must have the replacement done by a 3rd party if that is a true requirement. I have attached pictures of the module to show it's size and accessibility. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RED LION, PA |
| VIN pattern | 4X4TXLA26KFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |