2015 Forest river SOLERA Equipment Mechanical Jacks Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Forest river SOLERA 2015 equipment mechanical jacks. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Forest river SOLERA 2015 equipment mechanical jacks and complaints other owners have filed.
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2015 Forest river SOLERA Equipment Mechanical Jacks Problems, Complaints and Defects

 Issue ID1296530
 Internal NHTSA #10883000
 ManufacurerForest River, Inc.
 BrandFOREST RIVER
 ModelSOLERA
 Model Year2015
 File date27/06/16
 ComponentEQUIPMENT:MECHANICAL:JACKS
Product type codeVEHICLE
 Description of the problemOn more than one occasion while traveling at speeds greater than 50 miles an hour, the stabilizer jacks have just dropped to the ground. The latest instance was on june 27, 2016 on la 1 in shreveport,louisiana. Not a good feeling when you hear metal against concrete while driving down the road. I have had this coach in multiple times to be fixed and the final instructions i was given by forest river was "thank you for your time on the telephone this afternoon and i apologize for the issue you are having with your quadra stabilizing jacks. I have attached the re-programming instructions for the system, but the best way is to have the wire antenna taken off of the box under the coach. The box will be located next to the jack cylinder and there is a metal cover that hides the pump and fluid reservoir. When the antenna is cut off, the key fob remote will not work and you will have to use the extend/retract switch in the compartment. " along with attached instruction sheet. However, the instruction sheet says that all units shipped after july 29, 2013 were corrected. My unit did not reach the dealer until april of 2014, therefore, my unit should have been fixed. Camping world of bossier city and forest river seem to have no concern for the possible dangers this coach presents. Asking a customer to cut a wire/antenna from under the coach seems a bit lazy and dangerous advice for a company to give as a solution. Concerning any notification, this is the first "notice" we received that there was a known problem. According to the nhtsa records, forest river is notorious for not notifying their customers or safety offices of any recalls/malfunctions. This solera has become a danger to drive and a hazard for others. Please investigate this matter as there should be a better solution than "cutting an antenna."
 Vehicle Mileage at Failure12000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateTEXARKANA, TX
VIN pattern WDAPF4CC5E9XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed50
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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