| Issue ID | 1369883 |
| Internal NHTSA # | 10971644 |
| Manufacurer | Forest River, Inc. |
| Brand | FOREST RIVER |
| Model | SHASTA |
| Model Year | 2015 |
| File date | 08/04/17 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | After numerous phone calls and emails to get lazy days in colorado to complete required and agreed upon recall work done on my camper, they continue to fail to do so. They use stall tactics to discourage me from getting the work done. My camper has been sitting on their lot for 4 weeks now and they still have not ordered parts. This has been going on since 2015 when i bought the camper new from them. My camper was on their lot for 5 months at that time for recall work and other work. I don? T need free storage, i have 5 acres at my house to store it on. I have contacted them on 12/14/16, 1/4/17, 1/7/17, 2/17/17, 2/15/17, 2/28/173/1/17, 4/3/17, 4/4/17, 4/6/17, 4/8/17. Sometimes i receive a response sometime i do not. My last request 4/6/17, was to meet personally with managers to get an update on parts ordered and when i could expect the recall work on my camper to be completed. I have not received a response. I have a more detailed letter, but it goes over your character count limit. Recalls are for: 2015 forest river shasta airflyte camper trailer vin #[xxx] recalls: nhtsa # 16v-218 nhtsa # 15v-552 nhtsa # 15v-553 nhtsa # 15v-369 forest river technical service bulletin- document control # 53-05112016-0191 information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LARKSPUR, CO |
| VIN pattern | 5ZT2SAHCXFEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |