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2013 Forest river ROCKWOOD Suspension Problems, Complaints and Defects

Issue ID	1344030
Internal NHTSA #	10937596
Manufacurer	Forest River, Inc.
Brand	FOREST RIVER
Model	ROCKWOOD
Model Year	2013
File date	28/11/16
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	We purchased new a 2013 rockwood travel trailer (model 8329ss), the trailer is out of warranty but noticed that the 4 tires were rubbing on the underside of the trailer, most likely when going over bumps. We did notice after we took delivery that the clearance between the tires and the bottom of the trailer was very close, but thought it was designed with this clearance. Now time has gone by and we went to purchase new tires (trailer only has maybe 7,000 miles on it) and noticed that the tires have been rubbing. After doing a web search found a recall from forest river regarding this same issue (campaign #13v554000). We called several people at forest river, gave our serial number and were told our unit was not covered under the recall, was advised to send pictures which we did, after several emails and phone messages we have not heard back from forest river regarding the issue. The trailer should most likely have a clearance of 3. 5", our trailer has only clearance of 5/8" to 1 5/8". So this rubbing from the top of the tires to the bottom of the rv is happening when the travel trailer is being towed, most likely when going over road bumps and backing up into camp sites. When we purchased this unit it was a new model by rockwood (forest river), and was one of the first produced. We purchased on 10/01/2012 from weekend rv sales in clinton tennessee, the unit was built on 9/21/2012. During my first conversation with forest river regarding if our trailer was involved in the recall i was told that they were going to send a lift kit for us to have installed, they would pay for the lift kit but not the installation because our unit was not covered in the recall, we never received a lift kit and after several phone calls with forest river no one recalls stating they would send a lift kit.
Vehicle Mileage at Failure	7000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	KNOXVILLE, TN
VIN pattern	4X4TRLE23D1XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF1BM0G0627900060 WBA3B16010NN75745 KPT26B1USGP076341 WDB2110161A485128 VF3LBBHZWGS320153 ZPBED5ZLXTLA44538 TRUZZZFVXH1020644 KNDPVCAG9P7014851 VF30E5FVABS111825 VF3M45GFRKS133479 W0L0AHL0865107905 VF3LRHNYWGS253470

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2013 Forest river ROCKWOOD Suspension Problems, Complaints and Defects, Recalls and Failures

2013 Forest river ROCKWOOD Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?