| Issue ID | 1272012 |
| Internal NHTSA # | 10852232 |
| Manufacurer | Forest River, Inc. |
| Brand | FOREST RIVER |
| Model | CROSS COUNTRY |
| Model Year | 2013 |
| File date | 26/03/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Recall nhtsa 15v798, my steps sustained a complete failure. The main shoulder bold broke sending the steps in a free fall. The coach was parked in my driveway at the time. Sent pictures and build sheet to lippert, they insist i take it to a service center. No-one can take the coach for several weeks. Lippert stated they will then order the parts to fix the steps. They offered a $200 credit to new steps but i have to take it to a dealer for the new steps. |
| Vehicle Mileage at Failure | 16200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELVIDERE, NJ |
| VIN pattern | 4UZAB2DCFH1XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |