| Issue ID | 902538 |
| Internal NHTSA # | 10444524 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2007 |
| File date | 01/08/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2007 ford freestar. The contact stated that the vehicle lost power without warning. A local mechanic diagnosed the problem as the torque converter which had splined off and sent metal shavings into the transmission. The dealer was contacted but the contact refused service. The manufacturer was notified of the failure, but denied any assistance with repairs to the vehicle. The vehicle was repaired. The failure mileage was 120,000 and the current mileage was 130,000. Updated 04/19/12*lj updated 04/30/12 |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | BAILEY, MI |
| VIN pattern | 2FMZA51627BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/02/07 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | FREMONT FORD |
| Dealer's telephone number | |
| Dealer's city | FREMONT |
| Dealer's state code | MI |
| Dealer's ZIP code |