| Issue ID | 672252 |
| Internal NHTSA # | 10225419 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 21/03/08 |
| Component | STRUCTURE |
| Product type code | VEHICLE |
| Description of the problem | I have had problems with my ford free star 2005 van it has 50,600 miles on it. It all started when the speedometer and odometer stopped working at highway speeds. Then a few seconds latter the van just died while driving with my two year old twins in the car. I was able to start it up again and it started to sputter and stall again. I am a mechanic and i was going to attempt to repair the vehicle myself until i went on line and found out that other people have been complaining about the pcm getting wet and i found out mine was wet and corroded. The pcm was getting wet by water getting through the crowl gasket. I also found out that there was a tsb out on this directing dealers how to repair this problem at cost to the customer. The pcm was replaced now the vehicle shifts funny and goes in and out of gear and i was told i have transmission damage now. I called ford customer service and they basically told me oh well, not our problem. But how is this my problem for a vehicle i did not design. Water should not be able to get to the pcm. Now my vehicle sits at a dealer and the dealer said that all plug in connectors to sensors. And vital computer components are wet an corroded. But if funny how there is a tsb out on this problem and ford is doing nothing to help the customer. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROSENDALE, NY |
| VIN pattern | 2FMZA51635BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 16/09/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | JOHNSON FORD |
| Dealer's telephone number | |
| Dealer's city | KINGSTON |
| Dealer's state code | NY |
| Dealer's ZIP code | 12401 |