| Issue ID | 616959 |
| Internal NHTSA # | 10180720 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 30/10/06 |
| Component | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONEN |
| Product type code | VEHICLE |
| Description of the problem | I returned from a cross country trip and heard a grinding noise coming from the rear of my 2005 ford freestar. To investigate i removed the wheels and found the passenger rear rotor and disc pad were metal to metal. I checked the other wheels, they showed no signs of damage, pads still had a lot of material remaining. I took the vehicle to craig ford, in craig, colorado for repairs. At first i was told that it was a defective brake caliper and that warranty would cover the caliper, rotor and pads. However i was told later that the caliper was not defective and that i would be responsible for the total repair costs. Note, i had less than 30,000 miles on the vehicle at the time of the brake failure. I had to pay for the new rotor for the passenger rear, rear pads and turning the driver rear rotor which i was told is a normal procedure for e rear break job; i was not charged for a caliper so i presume craig ford reused the caliper. Since work was being done on the rear, and i was having to pay for the repairs, i instructed craig ford to do a complete brake job replacing pads and turning rotors on the front as well so that i would be starting again with 100% new brakes on all 4 wheels. When i picked the vehicle up, i was advised by the service manager, rob sovine, that he checked and there appeared to be a number of incidents of 2005 ford freestar passenger rear brakes wearing prematurely, with no know reason for this problem; and that there was no recall or service bulletin regarding this problem. I had no choice but to pay for the repairs as the vehicle was inoperable, but since i was not the only owner experiencing this problem, according to mr. Sovine, i felt and still do feel that ford should do something about this problem. *nm |
| Vehicle Mileage at Failure | 27673 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CRAIG, CO |
| VIN pattern | 2FMZA51625BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 30/03/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CRAIG FORD |
| Dealer's telephone number | (970) 824-9441 |
| Dealer's city | CRAIG |
| Dealer's state code | CO |
| Dealer's ZIP code | 81625 |