| Issue ID | 929676 |
| Internal NHTSA # | 10465679 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 14/07/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | This is an amendment to complaint #10465607 filed yesterday. I was informed today by my dealer, herlong ford in edgefield, sc, that it is total transmission failure. They stated that they could not tell if the transmission failure is due to the recalled part unless they tear the transmission down completely. This tearing down would be at my expense along with the towing of my vehicle to their dealership from north augusta, sc where it stranded me. The only options i have is tear down and repair or trade. Neither of these options are good for us. We just purchased my husbands truck and we are on a tight budget. I guess we will have to be the ones to take the hit for something that is obvious to anyone who has researched it that ford is at fault and should be held accountable. I have to have my van for work and personal use. I do not have another vehicle to go to work in. Ford should be made to replace these transmissions completely at their cost. These vehicles are a death trap waiting to happen. It should not take this long to get the repair parts to the dealers. If there is a class action lawsuit out there count us in!! I guess it will take someone dying before anyone makes ford step up to the plate and be held accountable for their defective vehicles! I was a loyal ford owner but i am seriously considering changing my preference. Ford do the right thing and help your loyal customers out that bought your vehicle to transport their families in since you advertised it as a family van!! Nhtsa needs to do something and fast or we are going to lose faith in the agency to protect us and our families! This many powertrain and torque problems are not a fluke but a very serious problem that needs to be made right. It's not hard to research this year make and model to find hundreds of complaints regarding the minivans shutting down in the middle of traffic! Please help us soon!! |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDGEFIELD, SC |
| VIN pattern | 2FMZA57655BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |