| Issue ID | 928387 |
| Internal NHTSA # | 10464584 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 09/06/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I had gotten a letter from ford motor co. Stating they were having problems with the tork converter and transmissions on my model car. I live 160 miles from a ford dealer, but i was going into town to shop so thought i would stop in at kendall ford and talk to them about it. They had no idea what i was talking about and looked it up on the computer, and there it was. They could not tell me much except it could go uot at any time with no notice. They also said that they could not even help me if it did. I was on my own. And it did, in the middle of rush hour traffic. It just stopped. I could have been hit and someone could have been hurt or even killed. A nice man helped me get it across 3 lanes of traffic, pushing by hand where i had to have it towed back to kendall ford, i called brad, the man in charge to let him know it was there. To date, july 7, 2012 i finally got a call from them (had to bum a ride 160 miles home and have had no car since), they said the tork converter was so shot they wondered how i got that far (a little help from god). They also said that it would cost between 3 and $4,000 to repair the transmission. I nearly passed out. First put me in a car that could have killed me, then charge me more than the car is worth to fix it. I know for a fact that if the tork converter is not working properly neither will the transmission. I feel they should be responsible for the converter and the transmission for using cheep parts and putting our lives in danger. |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLENNALLEN, AK |
| VIN pattern | 2FMZA51645BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |