| Issue ID | 891901 |
| Internal NHTSA # | 10435848 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 21/10/11 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My wife and i own a 2005 ford windstar. On oct. 21 2011 my wife arrived home from work and i took the van to pick up my son from his school. Without warning the vans rpms went up and then the van stalled. I restarted the van but the van acted like it did not want to shift gears and the van stalled again. I was only 1block from home and was lucky to make it home while having to restart the van several times. I called the local ford service center and they said to tow it there and it would cost $100 to hook it up to their computer. I love how it cost me $100 to have ford tell me whats wrong then wants me to pay them to fix it. It only takes 5 minutes to hook up the computer with all the complaints i have seen you would think they should know. I was lucky to have a friend who works at ford and he had to replace the pcm due to water coming into contact with the pcm. We got our van back on thursday nov. 3rd 2011. Then on nov. 7th 2011(4 days later) my wife was on a busy interstate ramp getting ready to merge on the highway at about 45mph when the rpm's shot up the van hesitated and lost power she started coasting to the shoulder while traffic was speeding around her. It was also on a curve so traffic could not see her until they were right on top of her. Even on the shoulder when she called me she was terrified that someone was going to hit her because the shoulder was very narrow and traffic was within inches of the van. We had the van towed to ford and they are going to take a look at it this monday (nov. 14, 2011) we are due to go out of town friday nov. 18th and we do not know if we will have a van to go on a vacation that has been planned for a year. My wife and i do not even know if we can trust our ford freestar to make the trip so we our going to have the extra expense of renting a car. We are out $750 so far and another $400 to rent a car. We have 83,000 mi. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | PORTAGE, IN |
| VIN pattern | 2FMZA58245BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |