| Issue ID | 826748 |
| Internal NHTSA # | 10364955 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 01/11/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Sudden, premature failure of transmission that had been properly maintained and operated while in parking lot at work, fortunately nominal speed at time. Vehicle stopped dead, towed to local certified mechanic who diagnosed problem as torque converter failure where converter splines where practically shredded due to inadequate hardening of metal parts; ford has known about this problem for years and chooses to ignore this safety issue. Cost to repair, not including lost work time, of $1,700. Classs action lawsuit applicable in this case. Likely to be my last ford product unless i receive some form of reimbursement, compensation in this matter. Rises to level of reckless endangerment. |
| Vehicle Mileage at Failure | 103000 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | SALINE, MI |
| VIN pattern | 2FMZA57655BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |