| Issue ID | 1358521 |
| Internal NHTSA # | 10956670 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 19/02/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2005 ford freestar recall i have a 2005 ford freestar and didn't know that it had been recalled. I was driving an hour away from my home when coming down an extremely busy offramp the transmission just stopped working. It took me an hour at least to get the van to the side of the road as people were honking and flying down the offramp. I had my two kids with me and they were terrified. I looked up the symptoms of my vehicle and discovered the recall of the torque converter and how it can kill the transmission immediately so i felt confident ford would help s the van had a recall on the torque converter and i had it towed to phil long in springs, because it quit shifting in the springs, and they told me today it was the transmission. I did research and its doing the same thing all 05 freestars were doing to get recalled. The guy at the service place also said that it had already been fixed which was not true because i ran the vin previously ten he tod me it was the whole transmission but i don't trust them. I should still have a new torque converter put in as well right? I called a ford dealership and the lady who answered the phone said that she doubted my vehicle was recalled but i assured her i had already called and checked so she told me to have it together. I called roadside assistance. When i had the van towed to phil long in colorado springs they were very rude. Initially they didn't want to help but i explained the row truck driver already left it. They asked us to wait i'm the waiting area for quite a while then told us they'd fix the torque converter thursday. After waiting a week with no transportation they told me they would need 4500 to fix it. I don't know what to do i can't affordable another vehicle or the repairs and it doesn't seem fair that even though this has happened to so many people ford still profits so much. |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PUEBLO, CO |
| VIN pattern | 2FMZA516X5BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |