| Issue ID | 1173051 |
| Internal NHTSA # | 10703986 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 31/03/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My van had a recall 11s25 for a faulty torque converter. I had it replaced 8/7/2013 with 72690 miles at huff ford in wytheville, va. It started having the same symptoms last tuesday. I had it checked at huff ford in wytheville, va, they could not duplicate the problem, but it continues to "shudder" at different times. When i asked about the torque converter being covered because of the recall i was told there was only a 12 mo 12000 mile warranty. Is that all ford is required to do for this continuing torque converter/transmission problem? Any help would be appreciated. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 89637 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DUBLIN, VA |
| VIN pattern | 2FMZA51625BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |