| Issue ID | 732050 |
| Internal NHTSA # | 10277960 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 12/06/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | On 5/26/09 we took our 2005 ford freestar in for an oil change, fluid, belt and filter checks and front brakes. On 6/12/09 we left nw oh for washington, d. C. We were 18 miles east of cumberland, md, on rt. 68, going downhill when the van suddenly and without warning, went out of gear. The tachometer raced as if the van had been put in neutral, but we still had the van in drive and my husband had his foot on the gas pedal. After it went out of gear, the master lighting switch icon came on. We coasted over 3 miles to the nearest exit as it was not safe to pull over on the side of the road because we were going downhill. When we got onto the exit ramp and stopped, we turned the engine off and restarted it. The van would go into park, but reverse, neutral and all 3 drives would not engage and the van would roll freely. We checked the transmission fluid and it was still full and clean. It was towed to hagerstown ford in md on 6/13/09. On 6/15/09 while we were in virginia beach, we got a call from the service dept. Saying that the transmission was shot and it would cost $3100 to replace it with a brand new transmission. When we asked what inside the transmission was broken, all we were told was that it was shot. We didn't pick it up until 6/19/09 because we were in virginia beach until that date. On 6/22/09 we took the van to our local ford service shop and explained what had happened. After giving the details of the break down to one of the mechanics, he came back out with a rod with rings ground into it. He told us this part was probably all that was wrong with the transmission and that we probably didn't need to have the entire transmission replaced. |
| Vehicle Mileage at Failure | 62144 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SWANTON, OH |
| VIN pattern | 2FMZA51685BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |