| Issue ID | 714890 |
| Internal NHTSA # | 10260732 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 23/02/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Purchased a 2005 freestar new from a local dealer and has been driven approximately 54,200 miles to date. All maintenance performed was by the dealer with whom we purchased the vehicle. My wife garaged the van as usual. The next morning the transmission would not engage. I contacted the dealer to have the vehicle towed and have the problem diagnosed. I was informed that a transmission fluid pump shaft broke apart requiring the transmission to be pulled for major repairs. We are extremely upset that a vehicle only 3. 5 years old with less than 55,000 miles would require such major drive train repairs. We believe that there must have been an issue with this part at the time of installation. Either the part had some type of defect or was installed improperly to cause this type of damage to a transmission with such low mileage. |
| Vehicle Mileage at Failure | 54200 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENVILLE, WI |
| VIN pattern | 2FMZA516X5BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |