| Issue ID | 915130 |
| Internal NHTSA # | 10454465 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 02/04/12 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CON |
| Product type code | VEHICLE |
| Description of the problem | On apr 2, my husband and i were returning from fl to our home in nc. Approx. 26 miles into sc heading n on i 95 our van lost forward power. We were able to coast to the shoulder, get a tow truck and have the van delivered to a ford dealership. We rented a car to get home (350 miles away). We had only been gone for a week, when the mail was picked up, there was a recall notice from ford about the torque converter. This was a very scary situation and a definite safety hazard. Also, fyi, it seems that all vans that have this problem also have transmission problems though ford says the converter is not the cause - yeah right... There are currently no parts available, our van will be in sc for over a month, and we are responsible for all other costs, towing, car rental, and returning 350 miles to retrieve it, then driving 350 miles home. This is also ridiculous as this is going to cost us close to 4000. 00. Please warn freestar owners not to drive this van, as it is not a case of if, but when this part will fail. And also, the recall notice certainly was not sent in a timely manner. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AYDEN, NC |
| VIN pattern | 2FMZA52265BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |