| Issue ID | 628134 |
| Internal NHTSA # | 10189217 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2005 |
| File date | 01/01/07 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | After reading a complaint on your site from another concerned consumer, i would like to mention the issues that are recurring with our minivan. Our automatic doors do not stop closing once an object is placed in their way. This has resulted in a number of bumps, bruises, and scares. We are forced to push our children out of the way if they accidentally hit the "door close" button on the door, because i am physically unable to stop the door from closing, and my husband, who is a 230 lbs. Former body builder has to physically jam the door back open to prevent it from closing. I have brought the car to the original dealer on numerous occasions, because i was told there is a safety feature in place to prevent it from closing on someone and causing injury. Even the salesperson was unable to get the door to stop closing on him. We sent the car to the service center for fixing and we were told there is nothing wrong with the door. Again, i read this same complaint from another concerned mother and consumer on your site, and i feel this issue should be looked into immediately. I am certain this issue could injure someone significantly, if it hasn't already. |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | 10 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PHILLIPSBURG, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 3 |
| No. of fatalities | 0 |
| Date of purchase | 01/09/05 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BOUND BROOK FORD |
| Dealer's telephone number | N/A |
| Dealer's city | BOUND BROOK |
| Dealer's state code | NJ |
| Dealer's ZIP code | 08805 |