| Issue ID | 733587 |
| Internal NHTSA # | 10279229 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 30/06/09 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | I'm a single mom of 4 children and one on the way. I am considered a high risk pregnancy. I bought a minivan from the malloy dealership in manassas a little over a month ago. A couple days after i bought it i took it back up to the dealership because of a problem with hesitation in the van and one of the doors as well as the window. I had also told them about the crack in the windshield and a strap on the backseat that was broken. The comment i received from one of their sales managers was if i wanted a new vehicle i should have bought a new one. I took the van back up there again for hesitation and the man said that he found nothing wrong with the van, they checked the spark plugs. Today i took the van back up there because of the hesitation, miss in the transmission or wherever the problem is coming from. I had went shopping for a trip me and my kids were to be taking in 2 weeks to west virginia, the van kept hesitating, shook and then locked up on me. The steering wheel locked up to where i barely got it off the highway. My kids were screaming and myself and my mother were scared to pieces. I gave these people cash for my vehicle, so i paid it off when i purchased it. I should not have to worry about me and my families safety in my vehicle, but am afraid to take it even 3 miles down the street. They are saying they found nothing wrong with it, but the van kept acting up today all the way home from the dealership. I don't know what else to do about this situation, i even had to replace the windshield that was cracked when i bought the van. I used my money i had received from a settlement from being permanently injured on my job almost 2 years ago. Please is there something you can do to help? I wanted to take my kids on their first vacation ever but am so afraid to drive the van that i just paid over $8000 for that is a piece of junk. I am out my money and the vehicle is unsafe to drive myself and my children around in. The dealership has been no help. |
| Vehicle Mileage at Failure | 92032 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MANASSAS PARK, VA |
| VIN pattern | 2FMDA58284BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |