2004 Ford FREESTAR Visibility Glass, Side Rear Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford FREESTAR 2004 visibility glass, side rear. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford FREESTAR 2004 visibility glass, side rear and complaints other owners have filed.
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2004 Ford FREESTAR Visibility Glass, Side Rear Problems, Complaints and Defects

 Issue ID626279
 Internal NHTSA #10187735
 ManufacurerFORD MOTOR COMPANY
 BrandFORD
 ModelFREESTAR
 Model Year2004
 File date11/04/07
 ComponentVISIBILITY:GLASS, SIDE/REAR
Product type codeVEHICLE
 Description of the problemOn 4/11/07 as my husband was driving our children to school, the rear window of our 2004 ford freestar burst, shattering for no apparent reason. There were no chips or cracks prior to the explosion. Fortunately, no one was in the last row, otherwise, someone could have been seriously injured. Although the dealership admits to other owners of ford vehicles having similar situations, we were told they would do nothing because the warranty has expired. I can only assume that if the entire rear end of the van exploded because of defective material, they would also give us the unacceptable answer, "your warranty has expired!" the entire window was gone. We had to pay $250 and our insurance paid the remaining balance to have it replaced. I do not feel safe in a vehicle where windows can "out of the blue" explode. Which one will be next?
 Vehicle Mileage at Failure92000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCLINTON, IA
VIN pattern 2FMZA51694BXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase30/05/04
Was original owner?Y
Anti-lock brakesY
Cruise controlY
Number of cylinders6
Drive train typeU
Transmission typeAUTO
 Vehicle speed30
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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