| Issue ID | 1540729 |
| Internal NHTSA # | 11182127 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 22/02/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Takata recall: i had the torque converter replaced, per recall in 2013 or 2014, when i lost power in my van while driving on the highway in wa state. I believe my van had about 70,000 miles at that time. I have since moved to tennessee. Yesterday, i while driving, van died at a stop sign, while moving on the street, turning a corner, and then while driving, lurching forward before dying. It would start, drive a while, then die again. I had it towed to a shop, where they say the new torque converter is "shot" and took out my transmission. It will cost me $2300-4000 to replace the transmission. Ford employee looked up my vin # and said im not part of a "recall" for bad replacement torque converters, but how can a torque converter go bad.... That bad!! In 5 years... And 59,000 miles? My van now has 138,000 miles on it. |
| Vehicle Mileage at Failure | 138000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CROSSVILLE, TN |
| VIN pattern | 2FMZA57684BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |