2004 Ford FREESTAR Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford FREESTAR 2004 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford FREESTAR 2004 suspension and complaints other owners have filed.
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2004 Ford FREESTAR Suspension Problems, Complaints and Defects

 Issue ID988417
 Internal NHTSA #10520339
 ManufacurerFord Motor Company
 BrandFORD
 ModelFREESTAR
 Model Year2004
 File date21/05/12
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemI had my vehicle to the ford dealership on a recall for the third row latch/corrosion issue. While in the process of doing the repair, the service dept. Found massive undercarriage corrosion, in which other parts of my car were disintegrating & falling apart, such as the starter and the engine mounts, as well as parts of my exhaust system. While my car was on the premises there were also two other freestars with similar amounts of massive corrosion on the body of the vehicle, particularly all of the doors. My vehicle is only 9 years old and has been taken care of with regular maintenance and should not look 20 years old with the corrosion that it has accumulated. I also have a large, visible crack in my wheel well in the rear passenger area caused by corrosion and my vehicle may not pass inspection. I have been in touch with ford motor co. And they seemed only casually interested, but did give me a case file # [xxx]. They report that there is currently no recall on any of the peripheral corrosion problems and could not guarantee that there would be a recall on this. The supervisor at the dealership expressed to me that he has seen at least 6-8 other freestars with the same corrosion in the same places. My car is rotting from the inside... Presently when it rains, my front passenger door accumulates water inside, which eventually drains itself out through the corrosion underneath that panel. Please help me to force a recall on this issue so that i can get my car repaired in an appropriate manner and feel safe in driving without worrying that my vehicle will disintegrate underneath me from this massive corrosion problem. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure170214
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateNORTHFIELD, MA
VIN pattern 2FMZA51664BXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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