| Issue ID | 1547770 |
| Internal NHTSA # | 11189792 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 07/03/19 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated that the transmission did not function properly. The lever was heavy and became stuck before switching into gear. Sometimes, the vehicle hesitated and made an abnormal whining sound. Also, the axles made a crunching and grinding sound whenever the vehicle made a turn. The transaxle warning indicator illuminated. The vehicle was taken to an independent mechanic, but the mechanic did not have the equipment to repair the transmission. The contact was informed that the cbs axles needed to be repaired. The manufacturer and dealer were not made aware of the failures. The vehicle was not repaired. The failure mileage was 270,000. ..*bf consumer took the vehicle to the transmission shop and was told the sudden power could be torque converter but needs to checked. Common failed transmission error.*jb |
| Vehicle Mileage at Failure | 270000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | RODGERS, AR |
| VIN pattern | 2FMZA52294BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |