| Issue ID | 980689 |
| Internal NHTSA # | 10511982 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 14/05/13 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated that the rear door latch would not release for the door to be opened. The vehicle was taken to the dealer for inspection of the rear door latch. The dealer was unable to release the door latch due to excessive moisture. The dealer attempted to repair the vehicle under nhtsa campaign i. D. Number 13v081000 (seats) but to no avail. The contact had to take the vehicle to a second dealer to have the vehicle remedied per the recall. The failure mileage was 154,430. |
| Vehicle Mileage at Failure | 154430 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MENOMONIE, WI |
| VIN pattern | 2FMZA52214BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |