2004 Ford FREESTAR Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford FREESTAR 2004 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford FREESTAR 2004 structure body and complaints other owners have filed.
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2004 Ford FREESTAR Structure Body Problems, Complaints and Defects

 Issue ID976644
 Internal NHTSA #10509190
 ManufacurerFord Motor Company
 BrandFORD
 ModelFREESTAR
 Model Year2004
 File date29/11/12
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problem on christmas eve 2012 we drove to our parents house we heard something rubbing against the rear driver side tire. When we investigated what was going on we found the 3rd row seat latch had almost detached but was rubbing against the tire it eventually fell off as we tried to get it to reconnect. We received a recall letter in april but was unaware of the potential danger that driving like this for 3 months had caused . At repair shop vehicle would not pass insp due to rotted wheel well and springs also rotted we called local dealer for appt on recall. To my dismay a couple of things that are very concerning to me occurred i received a call later that day from the dealer stating that they where having problems with ford company itself the latch had fallen off and they had the parts to replace it but they could not attach it to the rear well because it was rotted and not only that they also told us the springs could fall out and collapse the rear suspension if it was driven again when they told the ford representative this they said just weld a metal piece over the well wheel and just attach it on their dealer declined because this would still be a dangerous situation to drive because of the rear springs if driven could drop the whole rear suspension while driving ford rep said not our problem you need to complete the recall and the customer has to pay for the springs to be repaired . This is totally unacceptable to me it obvious that the latch situation and corrosion has caused this whole problem to have them try to have the dealer put in effect a bandage on the situation and let my family risk there life driving this van is corrupt to the core. The dealer was able to get the area ford rep to come out and look at the vehicle in the next couple of days. But i cannot emphasis more what they tried to do today was without question unethical .
 Vehicle Mileage at Failure66000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateWATERTOWN , NY
VIN pattern 2FMZA51674BXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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