| Issue ID | 910738 |
| Internal NHTSA # | 10451078 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 11/02/12 |
| Component | STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, |
| Product type code | VEHICLE |
| Description of the problem | Trying to pass someone on the expressway and it started to stall. Even since then van has been having a stalling type of issue. Just is past sunday suddenly stop in the middle of traffic and had to wait a while to get the van to move. As to the return home [xxx] almost crashed thru the garage because it stop moving, as she hit the accelerator which it appear to grasp gear cause traumatic street. As we tried to look for a trouble shooting solution we ran into your website about the recall. We contacted ford about it and the service department said there is no recall and can not fix until the letters are received from to us from ford. They said that we have to pay for the repairs cost and when the recall letter is out they can refund our money back. Also note we purchase the van in 2004 and we have not received any recalls. The strange part is that when we provide the vin, they did not made us aware of this. 2004 ford truck freestar 2wd 3. 9l sfi 6cyl estimated mileage: 96066 name:[xxx] color: tan vin:[xxx] nhtsa campaign id number: 03v457000 nhtsa campaign id number: 04v446000 nhtsa campaign id number: 06e056000 nhtsa campaign id number: 12v006000 nhtsa campaign id number: 12v006000 please advise information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 96000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 2FMZA57634BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |