| Issue ID | 635799 |
| Internal NHTSA # | 10195973 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 04/07/07 |
| Component | SERVICE BRAKES, AIR:DISC:ROTOR |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 ford freestar. The contact received a recall notice in 2004, which stated that two rotors and the front hubs of the vehicle needed to be replaced. The two rotors were replaced, but the front hubs were not. The contact began experiencing failures with the front hubs and contacted both the service dealer and ford. The failure was noticed while driving 3 mph. The dealer stated that they were not responsible because the hubs were not replaced at the time of the recall. The recall # was unavailable. The current mileage is 45,574 and failure mileage was 45,400. |
| Vehicle Mileage at Failure | 45400 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | BOOTHWIN, PA |
| VIN pattern | 2FMZA52284BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 16/08/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | AUTO |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MURPHY FORD-LINCOLN MERCURY |
| Dealer's telephone number | 610-494-8800 |
| Dealer's city | CHESTER |
| Dealer's state code | PA |
| Dealer's ZIP code | 19013 |