| Issue ID | 1325100 |
| Internal NHTSA # | 10915099 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 28/09/16 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | Sheet metal corrosion that supports the third row seat could corrode and compromise the forward mounting of the seat. Possible the seat may come unlatched if involved in rear impact accident. Dealer service department unable to accomplish recall with parts provided by manufacturer because of excessive corrosion. Dealer indicates that additional parts beyond the 'recall kit' are not readily available. Dealer also indicates that the recall should have been completed sooner, near the original issue date. Manufacture is still sending recall notices inviting us to accomplish. Dealer released the vehicle back to us without repair or any additional safety measures concerning securing of the seat. Escalated issue to ford customer care representative who has not responded at present time. Been without vehicle for two weeks without any accommodations or answers other than 'someone will get back to you tomorrow', which hasn't happened yet. |
| Vehicle Mileage at Failure | 213000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GAITHERSBURG, MD |
| VIN pattern | 2FMZA58254BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |