| Issue ID | 978862 |
| Internal NHTSA # | 10510742 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 01/05/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated that the transmission would sporadically slip and the vehicle would stall sporadically. The contact received notification of nhtsa campaign id number: 12v006000 (power train) and took the vehicle to the dealer for the fulfillment of the recall service. The torque converter was replaced however, the repair did not correct the failure. The dealer stated that the transmission fluid was burned and the gears were affected by the failure. The vehicle was not repaired a second time to correct the initial failure. The current mileage was 170,000 and the failure mileage was unknown. |
| Vehicle Mileage at Failure | 170000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HERTFORD, NC |
| VIN pattern | 2FMZA51624BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |