| Issue ID | 977368 |
| Internal NHTSA # | 10509705 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 19/04/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Traveling at 55 mph, vehicle suddenly lost forward motive power in traffic. Vehicle would not shift into reverse or drive. Vehicle was stalled in neutral. Had to shut off the vehicle and restart after several minutes. Drive engaged for two minutes, then lost power again. Vehicle had to be towed to ford motor company where the torque converter was replaced per recall. Vehicle will still not engage in forward or reverse. Ford technicians said they are unsure of the problem, that the recalled part should have fixed the issue. |
| Vehicle Mileage at Failure | 139369 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PINE GROVE, LA |
| VIN pattern | 2FMDA58294BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |