| Issue ID | 968161 |
| Internal NHTSA # | 10501430 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 01/03/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The vehicle was included in and repaired under nhtsa campaign id number: 12v006000 (power train). The contact stated that after the repair was performed while driving approximately 35 mph, she heard a loud rattling noise. The contact inspected the vehicle and noticed transmission fluid was leaking. The vehicle was towed to the dealer for diagnosis. The technician stated that the torque converter had caused damage to the transmission. The transmission would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 155,452. |
| Vehicle Mileage at Failure | 155452 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HAMPTON, GA |
| VIN pattern | 2FMZA51604BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |