| Issue ID | 960382 |
| Internal NHTSA # | 10493589 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 10/01/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Afte rparking van nose in,attempted to reverse with no response from vehicle after multiple attempts to back up was finally able to reverse very slowly with minimal power. When placed in drive took several attempts at acceleration to move forward. Transmission fluid checked by myself and advance auto parts employee and found to be at proper fluid level. Drove vehicle 30 miles when it cut off completely,was able to get vehicle to side of road(it was raining heavily and foggy as well). Was again able to get van going and made it another 15 miles before it cut off on me again and was again difficult to take off and required once again multiple attempts to get it moving. Finally made it another 5 miles home and parked vehicle. Had received notice 2 months earlier from ford re a recall related to torque converter. Mechanic at magic city ford in roanoke,va. Said problem with my transmission had nothing to do with torque converter without driving or working on vehicle. |
| Vehicle Mileage at Failure | 165000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SALEM, VA |
| VIN pattern | 2FMDA582X4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |