| Issue ID | 939115 |
| Internal NHTSA # | 10473740 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 01/09/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated that while driving 55 mph smoke emitted into the vehicle. The contact was able to maneuver to the shoulder when she noticed that flames were coming from under the vehicle right before it was completely engulf in flames. The police and fire department were contacted. The dealer was contacted who stated that the failure might had been cause by the torque converter and offered no assistance. The manufacturer was made aware of the failure who filed a report and did not offer any further assistance. The failure and current mileage was 86,000. |
| Vehicle Mileage at Failure | 86000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WATERVLIET, NY |
| VIN pattern | 2FMZA51614BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |