| Issue ID | 919043 |
| Internal NHTSA # | 10457561 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 05/05/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Re: recall 11s25 a transmission failure just happened to my wife today on the long island expressway at exit 43 area. She was passing a car in the passing lane doing 60 and suddenly lost power, she was lucky she was able to get over the 3 required lanes to safety. I had received a letter a few months ago about the transmission torque converter failing recall and that parts were not available till june in the meantime i have to pay for a tow now and told it would be 2-4 weeks before the van is repaired if that is the problem. It seems to me they are trying to weasel out already and any google search about this brings up pages of hits on this issue with the same symptoms.. This means i may be without a car for the next 4 weeks?? This is unacceptable. |
| Vehicle Mileage at Failure | 72 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELLEROSE, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |