| Issue ID | 918418 |
| Internal NHTSA # | 10457000 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 27/04/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact was driving 65 mph when the vehicle suddenly stalled without warning. The vehicle was merged on to the shoulder and then towed to the dealer. The dealer inspected the vehicle and advised the contact that the torque converter needed replacing. In addition, the dealer advised that the parts needed to make the repair would not become available until the middle of june. The manufacturer was notified who confirmed that the parts would become available in june and offered no further assistance. The vin was unavailable. The failure mileage was 160,000. |
| Vehicle Mileage at Failure | 160000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LAKEWOOD, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |