| Issue ID | 914210 |
| Internal NHTSA # | 10453743 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 12/03/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission power failure- since it will not shift. I contacted ford-was told to take it to dealer for recall repair.. They said converter replacement. But no parts- don't know when? Bring 4-1-12 and leave it. I asked ,what will you do? I said was running fine till this- what if converter doesn't fix? Sorry; that's all we can do. I asked; w/ the trans out why wouldn't you fix it? Well we don't have the trans out -our mech knows how to make the change w/o removing it! If it is not right -then what? Then it might cost you 2,000. 00 or more for a transmission! We are 80 plus years old- we live on little social security and public aid.. I am disabled with problems - our only means of transportation to doctors ,ect frequently.. I can't pay for this faulty trans and can't be w/o car, waiting till ???? The local trans shops seem to have no trouble getting these parts at all. I just have no money to pay them!! Please help if you can. |
| Vehicle Mileage at Failure | 99500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DECATUR, IL |
| VIN pattern | 2FMZA506X4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |