| Issue ID | 912918 |
| Internal NHTSA # | 10452752 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 15/03/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The vehicle was repaired under nhtsa campaign id number: 12v006000 (power train:automatic transmission:torque converter). Once the vehicle was repaired, the contact noticed that the transmission warning light would illuminate sporadically. The dealer and the manufacturer were notified of the failure, but denied any assistance with repairs to the vehicle. The vehicle was not repaired. The contact stated that there should be an amendment to the recall stating that when the torque converter fails while driving, all of the transmission fluid should be flushed out to mend the broken components. The failure and the current mileage was 178,000. |
| Vehicle Mileage at Failure | 178000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | RICHMOND, VA |
| VIN pattern | 2FNVA522748XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |