| Issue ID | 904018 |
| Internal NHTSA # | 10445694 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 13/07/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Traveling steady at highway speed on interstate highway, vehicle suddenly stopped moving. Safely pulled to side. Unable to get van to move forward or backward. No other symptoms or failures. Transmission shop found metal shavings throughout transmission and rebuilt torque converter for total cost of $2236. 47. Experienced the same failure under same conditions on january 25, 2012 with approximately 189,700 miles. Ford dealer verified torque converter output shaft is stripped and torque converter is again filled with metal shavings. They are working with ford for authorization to repair at ford's cost under the forthcoming torque converter output shaft recall. |
| Vehicle Mileage at Failure | 136577 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOUISVILLE, KY |
| VIN pattern | 2FMZA50674BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |