| Issue ID | 858270 |
| Internal NHTSA # | 10401672 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 04/02/11 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While turning left in a busy intersection, the engine lost all power. When i pressed the gas pedal, the engine revved, but would not engage. I coasted to the right side of the road and i put the vehicle in park. I tried all gears and the vehicle would not move. After having it towed to the nearest repair shop, the diagnosis was a failed transmission. The mechanic put in a new turbine shaft, pump assembly, pressure regulating solenoid and replaced the torque converter, transmission filter and fluids. It was a $1900. 00 repair. Several auto mechanics i spoke with were well aware of the problem. This seemed unusual to me. They all said that this is a widely known problem with ford freestars at about 80,000 miles. I contacted ford motor company. It denied any knowledge. I began researching. After reading several auto blogs and message boards, i learned that nhtsa had opened a investigation into this possible transmission defect. |
| Vehicle Mileage at Failure | 81587 |
| Number of Occurences | |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | NORTH PORT, FL |
| VIN pattern | 2FMDA58254BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | |
| Anti-lock brakes | |
| Cruise control | |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |