| Issue ID | 834691 |
| Internal NHTSA # | 10372831 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 26/11/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Coming into town in busy traffic, our vehicle suddenly slipped out of gear and then would not switch back into gear above 20mph. We were 30 miles or so from home, so we went at low speed out of town and down highway continuing to see if it would kick into gear. It did not go over 20 to 25 mph until about 10 miles from home, we stopped for gas and then when we started up again it shifted as normal into gears as needed for highway travel. Took it to mechanic and ended up needing new transmission. A rebuilt one cost us almost $3000. Would love to know if this will be a recall and our money refunded from ford? *ln |
| Vehicle Mileage at Failure | 106000 |
| Number of Occurences | 1 |
| Source of the issue | PORTABLE SAFETY COMPLAINT FORM (PDF) |
| City and State | PRINCETON, IN |
| VIN pattern | 2FMZA58214BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |