| Issue ID | 1550584 |
| Internal NHTSA # | 11192027 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 10/08/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated that the recall remedy for nhtsa campaign number: 12v006000 (power train) did not repair the vehicle and was not provided within a reasonable time frame. The contact waited for months to receive the part from the manufacturer while the vehicle experienced a sudden loss of power without warning. The part was received three months later. Academy ford sales (13401 baltimore ave, laurel, md 20707, (800) 658-7794) performed the recall repair, but the failure recurred months later. The dealer diagnosed that the transmission assembly needed to be replaced. The vehicle was not repaired and was unable to be driven. The manufacturer was notified. The failure mileage was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SEVERN, MD |
| VIN pattern | 2FMZA57624BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |