| Issue ID | 1431463 |
| Internal NHTSA # | 11053907 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 15/05/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated that the vehicle was previously serviced per nhtsa campaign number: 12v006000 (power train). While driving 30 mph, the vehicle lost power to the drive train. The vehicle was taken to eide ford (800 e bismarck expy, bismarck, nd 58504) where it was diagnosed that the torque converter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and declined to assist. The approximate failure mileage was 130,999. |
| Vehicle Mileage at Failure | 130999 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BISMARCK, ND |
| VIN pattern | 2FMZA516X4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |