| Issue ID | 1136511 |
| Internal NHTSA # | 10654352 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 21/07/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | 2004 ford freestar towed to the garage due to a transmission issue. *mw the consumer stated he did not receive a recall letter, until after he had the repairs done on the vehicle. The consumer has full documentation that ford agreed to pay for all expenses directly related to the recall even if the repairs were done by a private business. The vehicle had no forward or reverse movement. The torque converter was replaced. *jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | WEST BEND, WI |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | UNDER CAR QUALITY TRANSMISSIONS |
| Dealer's telephone number | 262-338-0600 |
| Dealer's city | WEST BEND |
| Dealer's state code | WI |
| Dealer's ZIP code | 53090 |